1. Core Product Positioning

2. Core Feature Highlights

• E27 Socket Plug-and-Play, Zero Wiring Hassle: Adopts a standard E27 socket interface, which can directly replace ordinary light bulbs without professional wiring construction. It can be quickly deployed in rental homes, residential houses, and other scenarios, realizing true plug-and-play.

• 2-in-1 Dual Function, One Device for Multiple Purposes: Integrates dual attributes of lighting and monitoring. It not only provides basic lighting for the space but also achieves 24/7 security monitoring, balancing daily use and anti-theft needs while reducing equipment procurement costs.

• 360° Panoramic View, No Monitoring Blind Spots: Equipped with a fisheye lens to achieve 360° panoramic coverage (185° horizontal/vertical viewing angle). It can grasp the overall dynamic of the space without splicing multiple cameras, suitable for open scenarios such as living rooms and stores.

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• 24/7 Monitoring with Clear Night Vision: Built-in 3 infrared LED fill lights to support night vision function. Even in dark environments without light sources, it can capture clear images, ensuring no loopholes in nighttime security.

• Smart Alarm for Timely Early Warning: Supports motion detection alarm. When abnormal movement is detected in the frame, the APP will automatically push alarm pictures. It can be optionally equipped with AI human intrusion detection to accurately distinguish between humans and sundries, reducing false alarm rates.

• Two-Way Voice for Remote Interaction: Built-in high-sensitivity microphone and speaker, enabling remote two-way intercom via the V380 Pro APP. It can not only comfort the elderly/children at home in real time but also voice-deter intruders.

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• Dual Storage Solutions for Data Security: Supports local TF card storage (expandable up to 128G) and optional cloud storage. Local storage features low cost and strong privacy, while cloud storage avoids video loss caused by memory card damage, providing dual protection for video data security.

• Multiple Resolution Options for Diverse Needs: Offers three resolution choices (5MP/3MP/2MP). 3MP serves as the basic high-definition version, and 5MP can meet ultra-high-definition monitoring needs. Users can choose according to their demands to balance image quality and storage 

Q1. Can I request samples of waterproof aluminum enclosures before bulk ordering?
A: Absolutely. We encourage sample orders for quality validation and even accept mixed samples. While standard samples are provided free of charge for qualified clients, custom samples may incur a nominal fee that will be credited toward future orders.

Q2. What is your production lead time?
A: Our streamlined process ensures:

• Samples: 3-5 working days (expedited service available)

• Mass production: 1-2 weeks for orders exceeding 1,000 units
  Note: Lead times may vary for complex customization projects.

  
  

Q3. Is there a minimum order quantity (MOQ) for waterproof enclosures?
A: We prioritize flexibility for our partners:

• Sampling: MOQ 1 unit for quality verification

• Bulk orders: Competitive MOQ starting at 10 units, with tiered pricing for volume orders

• Customized orders: If you need to customize the size, color, logo, or other surfaces, the minimum order quantity is 100 pieces

Q4. What shipping methods do you offer for international orders?
A: We provide end-to-end logistics solutions:

• Express: DHL/UPS/FedEx (3-5 days, door-to-door tracking)

• Air freight: 5-7 days for urgent bulk shipments

• Sea freight: Economical option for full-container loads (FCL)
  Customs clearance support included for all shipments.

Q5. What is the standard ordering process?
A: Our 5-step streamlined workflow:

1. Technical consultation (application scenarios/IP rating requirements)

2. DFM analysis & formal quotation

3. Sample approval & 30% deposit payment

4. Production with weekly progress reports

5. Final inspection & balance payment

Q6. Can you apply custom branding to the products?
A: Yes, we offer value-added OEM services:

• Logo engraving/pad printing (provide vector files in .ai/.eps format)

• Custom packaging solutions
  Design proof must be approved 72hrs before production commencement.

Q7. What quality assurance do you provide?
A: Our commitment includes:

• Product warranty: 2-year limited warranty (extendable)

• Certifications: IP68/IP69K compliant, RoHS & REACH certified

• Testing reports: Third-party lab reports available upon request

Q8. How are quality issues handled?
A: Our zero-defect protocol ensures:

1. Prevention: ISO 9001:2015 certified production with automated optical inspection

2. Resolution:

• Single-unit defects: Replacement within 48hrs (NCR report provided)

• Batch issues: Full root-cause analysis + 3 resolution proposals within 72hrs

• Critical defects: On-site technical support available

Need More Details?
Contact our sales team at [Sales@bsumwell.com] for project-specific consultation.