Q1. Can I request samples of waterproof aluminum enclosures before bulk ordering? A: Absolutely. We encourage sample orders for quality validation and even accept mixed samples. While standard samples are provided free of charge for qualified clients, custom samples may incur a nominal fee that will be credited toward future orders.
Q2. What is your production lead time? A: Our streamlined process ensures:
Samples: 3-5 working days (expedited service available)
Mass production: 1-2 weeks for orders exceeding 1,000 units Note: Lead times may vary for complex customization projects.
Q3. Is there a minimum order quantity (MOQ) for waterproof enclosures? A: We prioritize flexibility for our partners:
Sampling: MOQ 1 unit for quality verification
Bulk orders: Competitive MOQ starting at 500 units, with tiered pricing for volume orders
Q4. What shipping methods do you offer for international orders? A: We provide end-to-end logistics solutions:
Testing reports: Third-party lab reports available upon request
Q8. How are quality issues handled? A: Our zero-defect protocol ensures:
Prevention: ISO 9001:2015 certified production with automated optical inspection
Resolution:
Single-unit defects: Replacement within 48hrs (NCR report provided)
Batch issues: Full root-cause analysis + 3 resolution proposals within 72hrs
Critical defects: On-site technical support available
Need More Details? Contact our sales team at [Sales@bsumwell.com] for project-specific consultation.
Q1. Can I request samples of waterproof aluminum enclosures before bulk ordering? A: Absolutely. We encourage sample orders for quality validation and even accept mixed samples. While standard samples are provided free of charge for qualified clients, custom samples may incur a nominal fee that will be credited toward future orders.
Q2. What is your production lead time? A: Our streamlined process ensures:
Samples: 3-5 working days (expedited service available)
Mass production: 1-2 weeks for orders exceeding 1,000 units Note: Lead times may vary for complex customization projects.
Q3. Is there a minimum order quantity (MOQ) for waterproof enclosures? A: We prioritize flexibility for our partners:
Sampling: MOQ 1 unit for quality verification
Bulk orders: Competitive MOQ starting at 500 units, with tiered pricing for volume orders
Q4. What shipping methods do you offer for international orders? A: We provide end-to-end logistics solutions:
