Welcome to the Bsumwell platform. This policy is intended to clearly inform you about how we collect, use, protect your personal information, and the control you have over such information. For details on your rights and responsibilities when using the website, please refer to the Terms and Conditions.
1. What Information Do We Collect?
The information we collect is solely used to provide you with better services, specifically including the following two categories:
Search engine advertising tracking information: When you interact with our advertisements, we will record your IP address and page browsing trajectory through Bing Ads. This information is only used to analyze advertising effectiveness and optimize subsequent ad placements, so that you can see content more relevant to your needs.
Business contact data: Information such as your name, contact details, and business needs that you actively send to us via email, online forms, etc. This data is only used for our internal business communication to better respond to your inquiries and needs.
2. How Will Your Information Be Used?
We strictly use your information in the following scenarios to ensure that each use has a clear purpose:
Completing your order: After you place an order on the platform, we will use the information you provide to process the order, including confirming order details, arranging delivery, etc.
Providing the services you request: For example, when you need us to assist in contacting retailers, we will use your relevant information to facilitate communication and ensure the smooth completion of the service.
Responding to your questions: For the inquiries you raise through various channels, we will use your contact information and question descriptions to provide you with accurate answers in a timely manner.
Sending newsletters or promotional notifications: We will occasionally send you information and preferential offers related to our products or services. However, please rest assured that you can unsubscribe at any time in the way we provide.
3. Will Your Information Be Shared?
We attach great importance to the security of your information and promise not to arbitrarily share your personal information with third parties. Only in the following special circumstances will we disclose your information in accordance with the law:
Legal requirements: When relevant laws and regulations explicitly require us to provide your information, we will disclose it in accordance with the procedures and scope specified by law.
Investigating fraud/illegal activities: In order to maintain the normal order of the platform and protect the legitimate rights and interests of other users and us, when it comes to investigations of fraud or other illegal activities, we may provide necessary information to the relevant authorities.
4. How Can You Manage Your Information?
You have full control over your personal information. Here are the specific operation methods:
Correcting/updating information: Click [Customer Information Center Link] to directly enter the system to modify and update your personal information to ensure its accuracy.
Unsubscribing from email notifications: If you no longer want to receive our newsletters or promotional notifications, you can send an email to lucy@bsumwell.com or call +86 755-23576797 to inform us, and we will handle the unsubscription immediately for you.
Deactivating your account: If you wish to deactivate your platform account, you can contact our customer service team. You can reach us through the above email or phone number, and we will guide you through the relevant procedures.
We will regularly review and update this privacy policy. In case of major changes, we will notify you in advance through platform announcements, emails, etc. If you have any questions about this policy, please feel free to contact our customer service team, and we will be happy to assist you.
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