A When does the trial period start to be calculated?
The trial period starts to be calculated from the day you receive the sample and lasts for 7 days. Please be sure to try the product within the specified time and decide whether you are satisfied or not, so as to handle the refund or confirm the purchase procedures in a timely manner.
What should I do if the product malfunctions during the trial period?
If the product malfunctions during the trial period, please contact our customer service team immediately. We will arrange professional personnel to provide you with technical support and solutions. If it is a product quality problem, we will bear the cost of repairing or replacing the product and extend your trial period to ensure that you can fully experience the functions of the product.
Is there a discount if I'm satisfied with the trial and purchase the product later?
Of course! If you are satisfied with the trial and decide to purchase our product, in addition to the sample fee paid before can be directly deducted from the payment for goods, we will also provide you with a certain discount as a token of gratitude for your support and trust. The specific discount range will depend on the product and the current promotional activities, and our customer service staff will introduce it to you in detail at that time.