Privacy Policy Statement
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Privacy Policy Statement

  • Q Privacy Policy: The Cornerstone of Data Security and User Trust

    A
    In the digital business world, our privacy policy is vital for building user - enterprise trust. Recognizing user info's sensitivity, we've created a comprehensive, strict policy to protect user privacy during interactions.


    I. Transparent Data Collection


    We collect data transparently and only as needed. When users first access our site or app, we disclose the data types and purposes. For example, browsing records may be gathered for personalized recommendations, with user consent or legal compliance. Registration - provided personal info like names, birthdates, and ID numbers (when legally required) is used solely for identity verification, order processing, and compliance.


    II. Secure Data Handling


    Upon collection, strict security measures are in place. Data is encrypted during transmission (e.g., via SSL/TLS). We use advanced databases with multi - level access controls. All access is logged and audited. Regular backups and restoration tests are done, and we stay updated on security threats to enhance protection.


    III. User Data Control


    Users are in charge of their data. They can log in to view, correct, or delete it. If they stop using our services, we'll promptly delete data, barring legal restrictions. Users can also limit data usage, like opting out of personalized marketing, while still getting basic services.


    IV. Data Sharing Standards


    We share user data with third parties only when legal and with user consent. For example, sharing delivery addresses with logistics or payment info with processors. We sign data protection agreements and always inform users of sharing details to ensure transparency.


    V. Continuous Improvement


    Privacy protection is an ongoing effort. A dedicated team monitors policy compliance, and we regularly update the policy for legal and tech changes. We value user feedback, which we use to enhance privacy protection and maintain trust.

    This policy aims to offer a secure digital space, letting users use our products and services worry - free and do business with confidence.

  • Q Privacy Policy Statement

    A
    In today's digital age, protecting user privacy is one of our company's core commitments. This privacy policy aims to clearly explain how we collect, use, store, and protect user information to ensure the privacy and security of users during their interactions with us.


    I. Information Collection


    We only collect the information necessary to achieve product functions and services. When users browse our website, some basic information such as IP addresses, browser types, and device information will be automatically collected. This information helps us optimize website performance and user experience. When users register accounts or conduct purchase transactions, we will collect personal identification information such as names, contact information, addresses, and emails, as well as payment-related information. However, all payment information is processed using encryption technology to ensure its security.

    For our smart device products, such as smart home sensors and smart switches, device operation data may be collected during the device connection and use process. For example, the usage frequency of the device and environmental monitoring data (such as temperature and humidity) are used only for device performance analysis and providing personalized services to users, and will not disclose user privacy.


    II. Information Use


    The collected user information is mainly used in the following aspects: First, to provide users with personalized product recommendations and services. By analyzing users' purchase history and browsing behavior, we can show users products and solutions that better meet their needs, improving user satisfaction. Second, to complete order processing and delivery. Ensure that the products purchased by users can be delivered to the specified address accurately, and provide order tracking and after-sales support services. Third, to improve our products and services. Based on user feedback and data analysis, we continuously optimize product functions and performance and fix possible problems.

    Under no circumstances will we sell user information to third parties for marketing purposes. Only when required by law or necessary to protect the legitimate rights and interests of the company, we will share information with relevant parties under strict legal procedures and confidentiality measures.


    III. Information Storage and Protection


    User information is stored in a secure server environment. We adopt advanced firewalls, encryption technologies, and access control mechanisms to protect data from unauthorized access, disclosure, tampering, or destruction. Regularly conduct security audits and vulnerability scans of the data storage system, and update and upgrade security protection measures in a timely manner to ensure the continuous security of data.

    We will reasonably determine the storage period of user information according to the requirements of laws, regulations, and business needs. For information that is no longer needed, we will delete or anonymize it in a secure manner to ensure that user information will not be retained or misused excessively.


    IV. User Rights


    Users have the right to access, correct, and delete their personal information. Users can log in to their accounts at any time to view and modify personal information, or contact our customer service team to request the deletion of specific personal information. We will respond to and handle users' requests within a reasonable time to ensure that users have full control over their information.

    At the same time, users have the right to choose whether to receive our marketing information and notifications. During the registration and use process, users can clearly indicate their preferences, and we will respect users' choices and push information strictly in accordance with users' wishes.


    V. Children's Privacy


    Our products and services are mainly targeted at adults. If we discover that the collected information involves children, we will immediately take measures to delete the relevant information and ensure that no further processing is done on this information. We are committed to complying with relevant children's privacy protection laws and regulations to create a safe online environment for children.

    We will continue to pay attention to the laws, regulations, and technological developments in the field of privacy protection, and continuously improve this privacy policy to ensure that user information is always protected most strictly. If users have any questions or suggestions about the privacy policy during the use of our products and services, they are welcome to contact us at any time. We will wholeheartedly serve users, answer their doubts, and jointly maintain the privacy and security of users.
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Address: 
A430, Gaosheng Building, 18 Center Road, Xinqiao Street, Baoan, Shenzhen
Tel:+86 755-23576797 
 
Mobile/ WhatsApp/ Wechat: 
Vicky+86 19925258045, Lucy+86 18927440949, Vivi+86 18924592799
 
E-mail: 
vic@bsumwell.com, lucy@bsumwell.com, vivi@bsumwell.com

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