Fast Charging Tuya Smart Home Plug with Type C USB - Wifi/zigbee, Remote Control & Timer

1. Product Overview

2. Intelligent Control & Compatibility

• Voice Control: After connecting to smart assistants such as Alexa, Google Home, Tmall Genie, and Yandex, you can directly turn the device on or off via voice commands (e.g., "Alexa, turn on the bedroom plug") without manual operation.

• APP Remote Management: After downloading the "Smart Life" APP and adding the device, you can realize real-time on/off control of the socket/USB whether you are at home or out. You can also check the device's operating status through the APP.

3. Key Features

• Separate Partition Control: Under the backlight mode, the socket and USB ports support separate on/off control, avoiding the "all-off when one is turned off" situation. For example, you can turn off the socket without affecting USB charging for your phone.

• Timing & Countdown: It supports independent setting of scheduled activation (e.g., "Turn on the desk lamp at 7 a.m. every day") or countdown shutdown (e.g., "Cut off power for phone charging after 2 hours"), reducing energy waste.

• High Adaptability: No additional converters are needed. It can be directly adapted to UK, EU, and USA standard sockets. At the same time, it supports 13A high current and is compatible with most household appliances such as desk lamps, humidifiers, and small ovens.

4. Application Scenarios

• Daily Charging: The USB ports can provide fast charging for mobile phones, tablets, headphones, etc., while the socket can connect to small household appliances.

• Scenario-Based Control: With the timing function, you can realize automated scenarios such as "Turn on the humidifier before going to bed and automatically turn it off before getting up".

• Remote Emergency Use: If you forget to turn off small appliances when going out, you can remotely cut off the power via the APP to enhance electrical safety.

5. Basic Operation Guide

Q1. Can I request samples of waterproof aluminum enclosures before bulk ordering?
A: Absolutely. We encourage sample orders for quality validation and even accept mixed samples. While standard samples are provided free of charge for qualified clients, custom samples may incur a nominal fee that will be credited toward future orders.

Q2. What is your production lead time?
A: Our streamlined process ensures:

• Samples: 3-5 working days (expedited service available)

• Mass production: 1-2 weeks for orders exceeding 1,000 units
  Note: Lead times may vary for complex customization projects.

  
  

  
  

  
  

Q3. Is there a minimum order quantity (MOQ) for waterproof enclosures?
A: We prioritize flexibility for our partners:

• Sampling: MOQ 1 unit for quality verification

• Bulk orders: Competitive MOQ starting at 10 units, with tiered pricing for volume orders

• Customized orders: If you need to customize the size, color, logo, or other surfaces, the minimum order quantity is 100 pieces

Q4. What shipping methods do you offer for international orders?
A: We provide end-to-end logistics solutions:

• Express: DHL/UPS/FedEx (3-5 days, door-to-door tracking)

• Air freight: 5-7 days for urgent bulk shipments

• Sea freight: Economical option for full-container loads (FCL)
  Customs clearance support included for all shipments.

Q5. What is the standard ordering process?
A: Our 5-step streamlined workflow:

1. Technical consultation (application scenarios/IP rating requirements)

2. DFM analysis & formal quotation

3. Sample approval & 30% deposit payment

4. Production with weekly progress reports

5. Final inspection & balance payment

Q6. Can you apply custom branding to the products?
A: Yes, we offer value-added OEM services:

• Logo engraving/pad printing (provide vector files in .ai/.eps format)

• Custom packaging solutions
  Design proof must be approved 72hrs before production commencement.

Q7. What quality assurance do you provide?
A: Our commitment includes:

• Product warranty: 2-year limited warranty (extendable)

• Certifications: IP68/IP69K compliant, RoHS & REACH certified

• Testing reports: Third-party lab reports available upon request

Q8. How are quality issues handled?
A: Our zero-defect protocol ensures:

1. Prevention: ISO 9001:2015 certified production with automated optical inspection

2. Resolution:

• Single-unit defects: Replacement within 48hrs (NCR report provided)

• Batch issues: Full root-cause analysis + 3 resolution proposals within 72hrs

• Critical defects: On-site technical support available

Need More Details?
Contact our sales team at [Sales@bsumwell.com] for project-specific consultation.